Zombie Soup Privacy Policy
Zombie Soup strongly believes that a customer’s privacy & security has to be compliantly and firmly protected. As our business ethics is committed in trust between our customer, users and partners, we understand the trust you place in our services when you provide us with your personal information. We want to explain to you in simple and plain reason how we protect and secure your information at our business. Your information does not get into any other third-party hands for the purpose of marketing their products and services to you! Please contact us with any questions you might have at hello@zombiesoup.com.
ZombieSoup.com is the corporate website of Zombie Soup LLC, registered in New York, Washington & Pristina (please see ‘connect’ tab on our website to find addresses). Any reference in this policy to “ZS”, “we”, “us” or “our” is to Zombie Soup LLC.
When you interact with us through our website (or otherwise) you may provide, or we may collect, certain information from which you are personally identifiable (which is referred to as personal data). For the purposes of the General Data Protection Regulation or “GDPR” (and all other laws relating to the use your personal data), we are the “data controller”, meaning that we are responsible for deciding how your personal data is used and more importantly, for keeping your data safe and only using it for legitimate reasons.
ZS is committed in securing/protecting your privacy and we will take all necessary processes to comply with legal obligation when using your data. Our Privacy Policy will explain how we do this, please see below.
This Policy will tell you:
- The type of data (personal) you share with us/we collect when using our website, interact with us or use our services
- The way we use your data and why we use your data with the legal obligation we are allowed to;
- Who we share your data with;
- The right you have regarding your data and how you fulfil your rights: and
- Method in place for getting in contact with us for any issue you may have or for more information.
Information we collect and what its used for:
The following type of personal information might be provided to us when you contact ZS or otherwise when you directly interact with us (when using our website/services or otherwise):
Identification – first name, surname, age, nationality
Contact – email address, telephone numbers, address, country of residence
Financials – payment card details, billing address, purchase information, payment history
Social Network – if you choose to follow, connect or communicate with ZS using Twitter, LinkedIn, Instagram, Facebook, YouTube, AngelList or Crunchbase we will use your contact information for relevant client contact data to help us communicate with you if needed about your ongoing project through the use of our services.
When using Cookies or other tracking technology, we may collect the following types of data from you when using our website:
Usage -How you might use our website such as time you spent on a page, download errors, link clicks.
Technical – IP address, browser type, hardware type, network and software identifiers, device information, operating system and system configuration
Below you will be able to understand how we use your personal data and the legal base for doing so. Your personal data may be used for more than a singular lawful basis depending on the purpose we might need to use it. Your personal data will only be used where the law permits us to use it.
How and why we use your personal information and data
- Purpose for using the data
Record holding, client project progress and internal admin
What is the data
Identification, Contact, Financials, Social Network, Usage & Technical
Lawful basis permitted for using your data
Functioning a contract with you. / Legal obligational compliance. / Important for our business interests (managing business admin and service delivery)
- Purpose for using the data
Changes to our Privacy Policy, terms or other changes to our services
What is the data
Identification, Contact
Lawful basis permitted for using your data
Functioning a contract with you. / Legal obligational compliance.
- Purpose for using the data
Answering your question/s, enquires or requests may mean we contact you by phone, email or post
What is the data
Identification, Contact
Lawful basis permitted for using your data
Functioning a contract with you. / Important for our business interests (managing business admin and service delivery)
- Purpose for using the data
Getting in contact with you about ZS products or services
What is the data
Identification, Contact, Social network
Lawful basis permitted for using your data
Important for our business interests (business development, including our products and services). / Agreement.
- Purpose for using the data
Communicating with you about third-party services or products that we believe will be a benefit to you or share your details with third-parties to contact you directly related to the same reason ( we will only do this if you have specified you would be happy to about these)
What is the data
Identification, Contact, Social Network
Lawful basis permitted for using your data
Agreement
- Purpose for using the data
Personalize and advance your experience on our website by sending more relevant content and advertisement whilst you browse
What is the data
Identification, Contact, Social Network, Usage, Technical
Lawful basis permitted for using your data
Important for our business interests (business development, including our products and services, improving our website and inclusively the user experience, informing you of our marketing strategy).
- Purpose for using the data
Manage the ZS website, testing & analysis, website trouble-shooting also allowing you to contribute in engaging features of our website and services/products
What is the data
Identification, Contact, Financials, Social Network, Usage & Technical
Lawful basis permitted for using your data
Functioning a contract with you. / Important for our business interests (business development, including our products and services, improving our website and inclusively the user experience, confirming our website is correctly functional, working in the best effective way).
- Purpose for using the data
Confirming your identity & actions and detecting fraud & security issues
What is the data
Identification, Contact, Financials, Social Network, Usage & Technical
Lawful basis permitted for using your data
Important for our business interests (stopping / identifying fraud or fraudulent activity, security incidences & criminal activity)
- Purpose for using the data
Allow you to share your opinion with us such as feedback through reviewing our services or products through surveys, questionnaires, reviews
What is the data
Identification, Contact, Financials, Social Network, Usage & Technical
Lawful basis permitted for using your data
Important for our business interests (business development, including our products and services, promote new services and products, improving our website and inclusively the user experience, collect customer, user or partner feedback for the purpose of improving our services, products and website).
Your personal information and data will only be used for the reason we collect it, except if we sensibly consider that we need to use it for another reason and that reason is fitting with the original purpose.
If your personal data is needed to be used for unrelated reasons, we will inform you and we will explain the legal basis which permits us to do so.
Zombie Soup LLC may also encrypt, anonymize or combine your personal information in such a way that you cannot be identified. This would be helpful for our internal system testing, researching and overall customer data analytics. Due to the fact that this would mean you are not personally identified, we can use this for any reasonable purpose.
Your data, who do we share it with?
first and foremost, your personal information is not sent to third-parties for the purpose of them marketing their product/service to you but if we decide that we want to share your personal information in the future with a third-party for the purpose mentioned above, we can only do this if we have your agreement!
Your personal information however is shared with third-parties to help us deliver our service or/and product to you in the most convenient way viable.
These third-parties support us alongside:
- Sending viable ZS emails, text marketing if you have not unsubscribed
- Our customer surveys, questionnaires and reviewing
- Personalizing the content on our website to ensure an engaging user experience
- Sending viable targeted and re-targeted advertisement to keep you informed with our products and services
- Identifying fraudulent or criminal behavior
- Your social network/s (social media companies who you used to contact or communicate with us in relation to our services or products
- Business advisors, partners with the continues improvement of our business, services and products
- Other features of our service delivery, such as hosting, servers, website and administering customer payments
whether we deem reasonable to share your information with third-parties, we will guarantee the access is limited on a strict need to know basis and is connected to appropriate obligation regarding confidentiality and security. Please acknowledge that some of these third-party services suppliers use cookie or other software tracking technology.
Additionally you may to legally share your personal information with third-parties if required by law or regulation. in case this happens, we will ensure that disclosure is provided to the measure required by governing law or regulation
Is your data sent outside the European Economic Area?
The data standards already in place in the European Economic Area / EEA is considered to have good data privacy. Therefore, we only may transfer or handle your data outside the EEA in the occasion we need to. We would do this if for example, our service supplier is outside the EEA by still making sure your data is treated fairly and lawfully. We do this by making sure that we have lawful right in doing so and we put in place essential safeguards for such reason.
You have your right to request description of the safeguard we put in place if relevant for international transfers of your data. Please contact us if you want more information.
How is your data secured?
We work with industry standard security procedures in making sure your data is kept safe, secure for the purpose in not allowing unauthorized access of use, access or loss of your data. For example, we ‘secure server software / EV SSL / for the purpose of encrypting all information you input before we receive it with an added benefit that if third-party suppliers who need to handle your data due to the delivery assistance of our services or products oblige to suitable confidentiality and security standards.
You need to understand that even though we implement all these security standards in place, the internet is not always secure when there is a transmission of data online. Therefore, please understand that we cannot guarantee that data or information transmitted to us through the internet will fully and without a doubt be secure and any transmission of information or data is at your own risk and ZS provide any warranties.
How long do we keep you data?
Your data is kept with Zombie Soup LLC for as long as you, the user uses our services, products and are compliant to hearing from us about our latest products/services, news, marketing and advertisement. After you do not wish to hear from us or be involved with our services/products, news, marketing and advertisements we would possibly still need to keep a hold of your data if there is a legal reason for doing so such as criminal, fraudulent or tax purposes if we need to help resolve and disputed with you where you purchased a service/product from Zombie Soup LLC.
Third-party website links
On the ZS website we might now or thereafter from time to time hold links to assist you to visit other websites easily. Importantly, after you use these links and leave our website to these other third-party websites, we are not responsible for the protection and privacy of any data or information you share when visiting such sites. When using these link to leave our website and visit these third-party websites, this privacy policy does not govern these third-party websites. We advise you take caution and inspect the privacy policy and terms of use related to these third-party websites.
If our privacy policy changes
Our privacy policy may change or be amended from time to time if needed which will be published ZombieSoup.com website so we encourage you check back frequently so you can see if we have made any updates. We may email you if applicable for any major changes to our privacy policy.
Right you have
You are eligible to, if applicable:
– request and access your personal information and data;
– update / correct your personal information by contacting us via email;
– request to have you personal data deleted;
– reject the processing of your personal information and data where we are relying on an important business interest as explained at ‘How and why we use your personal information and data’;
– limit the processing of your personal data;
– request us to handover your personal information or data to a third-party; also
– if you have agreed in advance for us to use and share your personal data and information with third-party services, with specific circumstances, cancel your agreement at any time by contacting us via email. Please acknowledge that we might continually process your personal data to third-parties if we have appropriate legal ground to do so!
If you wish to use your rights, you must contact Zombie Soup LLC. Your rights are free meaning we will not oblige you to pay us a fee but if your request is not legitimate, repetitive or unnecessary to these rights, you may receive a realistic fee for us to administer your requests. You must understand that if the circumstances where your request is not legitimate, repetitive or unnecessary, we may also decline the fulfilment of your request. If your request is genuine, we will respond to you within a full month except if there is any legal ground to take longer or if you request is difficult. We might need you to provide us with identification to confirm your identity. If we require you to confirm your identity so that we know you are the person associated to the personal information and data in question but do not receive your identification, we will not process your request as we would not be able to confirm who has made the request.
in relation to what has been explained above, you may contact the European Union’s Web portal ‘EUROPA’ if you are concerned with the method we are handling your personal information or data. But please acknowledge we would be more than happy and would greatly appreciate you contacting us first if you have any objections.
Opting out from Zombie Soup’s marketing
If you wish to stop receiving our marketing, you can do so by contacting us or by using the unsubscribe option within applicable marketing emails. Please understand that me might still need to send you service news, updates or notifications via email such a privacy policy & terms.
Presently. Your data is not passed to any third-party for their marketing needs but if we do intend to do so, we will first get your agreement on this. As mentioned above, you can unsubscribe from third-party marketing material anytime by using the unsubscribe option within applicable marketing emails.
Zombie Soup is a Delaware limited liability company. Zombie Soup may have affiliated entities, each of which maintain a separate legal existence. Although certain individuals are identified on this website as “Partners,” “General Partners,” “Managing Partners,” or “Operating Partner,” such titles reflect business usage that is customary within the venture capital and private equity industry and are not intended to indicate that any such individual is actually a partner or general partner of any partnership as those terms are used for legal purposes or able to bind any particular entity.